Quartz Group, Inc.

 

 

 

team

There is a reason we were awarded America's Gold Partner and the Global Top Solution Partner!!

 

Quartz Group, Inc. recognizes that purchasing a world class software platform such as Epicor® is only half of the “success” equation. We take nothing for granted and realize careful planning, a deep understanding of the client and their needs, and an even deeper understanding of the software are all key to a successful project.


We only work with the very best and knowledgeable consultants and it is our belief that a top ERP consultant must have worked “on the other side of the fence” in the client environment.  When coupling extensive Epicor® software knowledge with a sound general education from within business, the result is a well-rounded consultant able to offer the very best advice to clients.

As well as on-site support, we provide Epicor® application support.  Our Epicor® support desk is dedicated to providing outstanding customer service at all levels. Being focused on one software platform allows us to “react” quickly to client needs. From initial implementation, through product customization and eventually into long term support via Epicor® help desk, Quartz Group, Inc. is there when you need us.
SysAidHelpDesk

SysAid Help Desk

Access your Quartz Group, Inc. SysAid help desk by using the link above.  You can create a help desk ticket, review statuses on current your tickets, and update your company and/or user information.  You can also access our Knowledge Base articles to review Epicor documentation.

Support

Support

Quartz Group, Inc. offers monthly support agreements to help assist with all levels of Epicor® from training through customizations.  We offer 24/7 telephone, web, or on-site support.  Secure Help Desk software is included which assists with tracking and managing all of your Epicor® support needs.

CustomSolutions

Custom Solutions

Quartz Group, Inc. can develop custom solutions within the Epicor environment based upon your business needs.  Our staff is highly trained and qualified to assist with assessing what options best suite your needs.  From design to deployment, we can help make your software and reports work for you.

Project

About

Quartz Group, Inc. was founded by ERP implementation experts, all working independently within the industry for many years. Each has had many years of implementing experience and experience in supporting several different products in a wide variety of industries globally.

Privacy

Privacy

Privacy and confidentiality are important to our clients and to us. We not only recognize this, but have put together a detailed policy to ensure we are holding ourselves to the highest standards.  Please feel free to review our Privacy Policy to review how we protect our clients data and ensure confidentiality.