Quartz Group, Inc.




Bobbi Eggert

Bobbi has over 14 years experience in software engineering, project management, and senior department management of Epicor software. She began her 13 year tenure in Epicor’s Custom Solution Group (CSG) as a software engineer before advancing into project management and, ultimately, the role of Senior Engineering Manager for CSG. Her work focuses on delivering the best possible solution and service to each of her customers. She is successful via working closely with the clients to understand their business needs and overall project objectives. In order to assure her customers achieve the highest utilization of their software, Bobbi leads the engineering team and coordinates their efforts to deliver top quality business solutions both on time and on budget. She excels at standardizing processes and procedures which streamline requests and deliverables.
Outside of work, Bobbi is very active in her community, volunteering several times a week at non-profit organizations. The cause she finds closest to her heart is Ronald McDonald House; where she strives to provide a comfortable "home" for the families and patients who stay there.
Implementation Experience
Bobbi has successfully developed solutions for a wide variety of manufacturing & distribution companies that include these types of customizations:
Custom Reports and Labels
BAQ’s, BPM’s, Dashboards
Source Code Changes
Optimization Programs
New and Customized Screens
Software Experience
Bobbi has successfully developed Customized software solutions at mid-size manufacturing & distribution companies including: Epicor 9 and Vantage versions 4 through 8.
Work History
Quartz Group, Inc. – Application Support Specialist, 2014 to present
Epicor Software Corporation – CSG Senior Engineering Manager, 2010 – 2013
Epicor Software Corporation – CSG Engineering Manager, 2008 – 2010
Epicor Software Corporation – STAR Team – Custom Engineering Expert, 2007 – 2008
Epicor Software Corporation – CSG Manager, 2006 – 2008
Epicor Software Corporation – CSG Senior Engineer / Project & Team Lead, 2003 – 2006
Epicor Software Corporation – CSG Engineer, 2001 – 2003 TKI Consulting – Associate Consultant, 1999 - 2001

Graduated from Ripon College with majors in Computer Science and Art, Math Minor – 1999


SysAid Help Desk

Access your Quartz Group, Inc. SysAid help desk by using the link above.  You can create a help desk ticket, review statuses on current your tickets, and update your company and/or user information.  You can also access our Knowledge Base articles to review Epicor documentation.



Quartz Group, Inc. offers monthly support agreements to help assist with all levels of Epicor® from training through customizations.  We offer 24/7 telephone, web, or on-site support.  Secure Help Desk software is included which assists with tracking and managing all of your Epicor® support needs.


Custom Solutions

Quartz Group, Inc. can develop custom solutions within the Epicor environment based upon your business needs.  Our staff is highly trained and qualified to assist with assessing what options best suite your needs.  From design to deployment, we can help make your software and reports work for you.


Sonas Intelligence

Business Intelligence Solutions for Users of Epicor and Other ERPs.  Measure what Matters:  From Executive Dashboard Creation through Individual Salesperson and Product Analytics.

Dozens of “Out of the Box” Dashboards with the ability to create Many More, Quickly and Easily.



Privacy and confidentiality are important to our clients and to us. We not only recognize this, but have put together a detailed policy to ensure we are holding ourselves to the highest standards.  Please feel free to review our Privacy Policy to review how we protect our clients data and ensure confidentiality.