Quartz Group, Inc.

 

 

 

Jamie DeGroff

Jamie DeGroff
Jamie DeGroff has over 25 years total experience with 20 years concentrated in the Manufacturing and Financial arenas.

Her work focuses on project management, project planning, risk reduction and resource scheduling. She has strong organizational skills, however, her greatest strength is in building relationships. Jamie’s customers trust and rely on her to help them to meet their business goals and objectives. She works closely with her customers and the Quartz Implementation Team putting an emphasis on communication.

 

Jamie’s work experience includes: management positions, long-term account management, consulting, customer support, training, project management and development of documentation.
Implementation Experience
Jamie has successfully implemented software systems with a variety of manufacturing, distribution and service companies including:
•Aerospace / Aircraft – Airframe, Hardware, Avionics
•Process Manufacturers – Beauty Supplies, Food Manufacturers
•Electronics / PCB Manufacturers
•Contract Manufacturers
•Original Equipment Manufacturers (OEM)
•Artwork Design Companies
•Custom Fabricators – Plastics, Sheet Metal, Foam, Gaskets, Fiberglass
•Medical Device Manufacturers
•Tool & Die
•Stamping
•Maintenance and Repair
•Service
Her experience includes working with multi-site customers and those who have complex, multi-phase implementation requirements.
Software Experience
Jamie has successfully implemented software systems at mid-size manufacturing, distribution and service companies including: Epicor 10, Epicor 9, and Vantage 2.7-8.03.

Work History
•Quartz Group, Inc. – Consulting / Project Manager, 2015
•Epicor Software Corporation – Senior Project Manager/Principal Consultant, 1998 – 2015
•Publishing Business Systems – Implementation Specialist, 1995-1998
•Innovative Computer Systems – Director of Training, 1993-1995
•Pyxis Corporation – Application Specialist, 1992-1993
•Marlboro Computer Corporation – Customer Support Representative, 1991-1992
SysAidHelpDesk

SysAid Help Desk

Access your Quartz Group, Inc. SysAid help desk by using the link above.  You can create a help desk ticket, review statuses on current your tickets, and update your company and/or user information.  You can also access our Knowledge Base articles to review Epicor documentation.

Support

Support

Quartz Group, Inc. offers monthly support agreements to help assist with all levels of Epicor® from training through customizations.  We offer 24/7 telephone, web, or on-site support.  Secure Help Desk software is included which assists with tracking and managing all of your Epicor® support needs.

CustomSolutions

Custom Solutions

Quartz Group, Inc. can develop custom solutions within the Epicor environment based upon your business needs.  Our staff is highly trained and qualified to assist with assessing what options best suite your needs.  From design to deployment, we can help make your software and reports work for you.

Project

Sonas Intelligence

Business Intelligence Solutions for Users of Epicor and Other ERPs.  Measure what Matters:  From Executive Dashboard Creation through Individual Salesperson and Product Analytics.

Dozens of “Out of the Box” Dashboards with the ability to create Many More, Quickly and Easily.

Privacy

Privacy

Privacy and confidentiality are important to our clients and to us. We not only recognize this, but have put together a detailed policy to ensure we are holding ourselves to the highest standards.  Please feel free to review our Privacy Policy to review how we protect our clients data and ensure confidentiality.