Quartz Group, Inc.




John Holden

John Holden
John has 15 years of experience in MRP and manufacturing software consulting. He is considered an
Epicor generalist in Product Configurator, Accounting, Purchasing, Inventory Control, Cost Accounting,
MRP, Crystal Reports, Production Management, BI, ODBC, SQL, Operations, and DMT. John also has
experience with multi-company, multi-site configurations.


He provides conceptual guidance and technical design of advanced system functionality and advises on
using various testing methodologies. He also designs Service Connect interface workflows to bridge
Epicor ERP with other systems.
Implementation Experience
John has successfully supported Epicor Vista, implemented Vantage, Epicor 9 and Epicor 10 with a
variety of companies including some of these:
Aircraft Service
Contract Manufacturers
Original Equipment Manufacturers (OEM)
Custom Metal Fabricators
He is the project manager and lead consultant on many projects, coordinating the implementation
team, technical & functional consultants.
Work History
•Quartz Group, Inc. – Senior Consultant, 2012 to Present
•EpicERP, Inc. – ERP Architect, 2009 to Present
•Cadet Mfg, Inc. – Vice President, Operations, 2001 – 2009
•FedEx – IT Analyst, 2001 – 2002
•PricewaterhouseCoopers – Business Analyst II, 1998 – 2000
Graduated from University of Memphis – 1996
John currently holds seven (7) Epicor certifications

SysAid Help Desk

Access your Quartz Group, Inc. SysAid help desk by using the link above.  You can create a help desk ticket, review statuses on current your tickets, and update your company and/or user information.  You can also access our Knowledge Base articles to review Epicor documentation.



Quartz Group, Inc. offers monthly support agreements to help assist with all levels of Epicor® from training through customizations.  We offer 24/7 telephone, web, or on-site support.  Secure Help Desk software is included which assists with tracking and managing all of your Epicor® support needs.


Custom Solutions

Quartz Group, Inc. can develop custom solutions within the Epicor environment based upon your business needs.  Our staff is highly trained and qualified to assist with assessing what options best suite your needs.  From design to deployment, we can help make your software and reports work for you.



Quartz Group, Inc. was founded by ERP implementation experts, all working independently within the industry for many years. Each has had many years of implementing experience and experience in supporting several different products in a wide variety of industries globally.



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