Quartz Group, Inc.




Kent Rooen

Kent Rooen
Kent has 32 years experience in Information Technology, primarily in the Manufacturing, Hospitality and wholesale Distribution industries and in the areas of operations, programming and management. For the past 12 years Kent has worked exclusively with Epicor products; DataFlo, Vantage 8, Epicor 9 and currently Beta Epicor 10.
Implementation Experience
Kent has successfully implemented upgrades from Dataflo to Vantage * including new servers in 6 months for a company with 16 manufacturing plants and 2 distribution centers located throughout the state of Arizona. Kent has also successfully upgraded from Vantage 8 to Epicor 9.05.601, including new servers in 2 months for a company in Texas with 2 companies.
Work History
•Quartz Group, Inc. – 2015 - Present

•Walton Signage – 2010 – 2015

•Arizona Correctional Industries 2003 - 2010

•Marcolin Eyeware – 1997 - 2002
Arizona Institute of Business & Technology Graduated 1981
Central Michigan University Graduated 1980

SysAid Help Desk

Access your Quartz Group, Inc. SysAid help desk by using the link above.  You can create a help desk ticket, review statuses on current your tickets, and update your company and/or user information.  You can also access our Knowledge Base articles to review Epicor documentation.



Quartz Group, Inc. offers monthly support agreements to help assist with all levels of Epicor® from training through customizations.  We offer 24/7 telephone, web, or on-site support.  Secure Help Desk software is included which assists with tracking and managing all of your Epicor® support needs.


Custom Solutions

Quartz Group, Inc. can develop custom solutions within the Epicor environment based upon your business needs.  Our staff is highly trained and qualified to assist with assessing what options best suite your needs.  From design to deployment, we can help make your software and reports work for you.



Quartz Group, Inc. was founded by ERP implementation experts, all working independently within the industry for many years. Each has had many years of implementing experience and experience in supporting several different products in a wide variety of industries globally.



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