Quartz Group, Inc.




Project Management


Any successful systems implementation starts with a full understanding of goals, expectations and timelines. Quartz Group, Inc. is able to offer planning, project definition, ROI analysis, budgeting and project tracking. Depending upon client resource, we can even go down to extreme detail planning of client and external resource allocation.
We will assist you in setting team sponsors, senior steering groups, project teams, choosing subject matter experts, etc etc, We can set meeting agendas, manage meetings, take and distribute meeting notes, track project status and completion of open actions. All of these services can be published to nominated persons or published on shared, collaborative, private websites.


SysAid Help Desk

Access your Quartz Group, Inc. SysAid help desk by using the link above.  You can create a help desk ticket, review statuses on current your tickets, and update your company and/or user information.  You can also access our Knowledge Base articles to review Epicor documentation.



Quartz Group, Inc. offers monthly support agreements to help assist with all levels of Epicor® from training through customizations.  We offer 24/7 telephone, web, or on-site support.  Secure Help Desk software is included which assists with tracking and managing all of your Epicor® support needs.


Custom Solutions

Quartz Group, Inc. can develop custom solutions within the Epicor environment based upon your business needs.  Our staff is highly trained and qualified to assist with assessing what options best suite your needs.  From design to deployment, we can help make your software and reports work for you.



Quartz Group, Inc. was founded by ERP implementation experts, all working independently within the industry for many years. Each has had many years of implementing experience and experience in supporting several different products in a wide variety of industries globally.



Privacy and confidentiality are important to our clients and to us. We not only recognize this, but have put together a detailed policy to ensure we are holding ourselves to the highest standards.  Please feel free to review our Privacy Policy to review how we protect our clients data and ensure confidentiality.