Quartz Group, Inc.

 

 

 

Ralph Ratta

RalphRatta
Ralph has over 30 years of experience in manufacturing and manufacturing software consulting. As a Senior Consultant, he focuses on business process mapping, user education & training, and continuous improvement projects. His greatest strength is identifying opportunities and creating business cases where clients could greatly benefit from implementing additional modules/applications. Ralph has the keen ability to work with users to determine processing requirements in order to meet business goals and objectives.
 
Implementation Experience
Ralph has successfully implemented software systems with a variety of manufacturing companies including some of these types:
•Aerospace / Aircraft – Airframe, Hardware, Avionics, Landing Gear
•Food Manufacturers
•Medical Device Manufacturers
•Contract Manufacturers
•Original Equipment Manufacturers (OEM)
•Custom Fabricators – Sheet Metal, Plastics

 

Software Experience
Ralph has successfully implemented several software systems at mid-size manufacturing & distribution companies including: Epicor 9, Vantage 8, and Manage 2000.

 

Work History
Epicor Software Corporation – Senior Consultant, 2003 – 2010
ROI Systems, Inc. – Senior Consultant, 1987 – 2003
Imagine Corporation – 1984 – 1987
General Dynamics – Business Process Engineer, 1979 – 1983
Sony Corporation – Industrial Engineer / Process Developer, 1975 – 1978

 

Education
Graduated from University of Vermont, B.S. Computers Systems and Industrial Engineering – 1966
Graduated from San Diego State, Master’s Degree, Computer Science – 1984
APICS Certification – 1984
SysAidHelpDesk

SysAid Help Desk

Access your Quartz Group, Inc. SysAid help desk by using the link above.  You can create a help desk ticket, review statuses on current your tickets, and update your company and/or user information.  You can also access our Knowledge Base articles to review Epicor documentation.

Support

Support

Quartz Group, Inc. offers monthly support agreements to help assist with all levels of Epicor® from training through customizations.  We offer 24/7 telephone, web, or on-site support.  Secure Help Desk software is included which assists with tracking and managing all of your Epicor® support needs.

CustomSolutions

Custom Solutions

Quartz Group, Inc. can develop custom solutions within the Epicor environment based upon your business needs.  Our staff is highly trained and qualified to assist with assessing what options best suite your needs.  From design to deployment, we can help make your software and reports work for you.

Project

Sonas Intelligence

Business Intelligence Solutions for Users of Epicor and Other ERPs.  Measure what Matters:  From Executive Dashboard Creation through Individual Salesperson and Product Analytics.

Dozens of “Out of the Box” Dashboards with the ability to create Many More, Quickly and Easily.

Privacy

Privacy

Privacy and confidentiality are important to our clients and to us. We not only recognize this, but have put together a detailed policy to ensure we are holding ourselves to the highest standards.  Please feel free to review our Privacy Policy to review how we protect our clients data and ensure confidentiality.